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Latest News

From the March 2008 issue of The Wholesaler.

Each year when heating season begins independent service contractor Scott Obrien of Obrien Heating & A/C is one busy guy. Everyone seems to wait until the last minute to get their heating systems up and running for the winter, which means between eight to ten service calls a day for Scott, six days a week, just to keep up. Even oil heat dealers call on him for help with service calls. Then there's the emergency calls, seventy percent of which come in between 5 and 10pm.

"Time is money," Scott says of his business, and there's nothing more frustrating than when he has to leave the job to get to a supply house for a required part or equipment item not on his truck. "I keep a well stocked truck but every now and then something comes up and I don’t have the part. If it's 11 o’clock in the evening, that's a problem....MORE

Click here or on the photo for a PDF of the entire article.