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Busy service contractor saves time and makes money with Taco's 0010 service pump


From the March 2008 issue of The Wholesaler.

Each year when heating season begins independent service contractor Scott Obrien of Obrien Heating & A/C is one busy guy. Everyone seems to wait until the last minute to get their heating systems up and running for the winter, which means between eight to ten service calls a day for Scott, six days a week, just to keep up. Even oil heat dealers call on him for help with service calls. Then there's the emergency calls, seventy percent of which come in between 5 and 10pm.

"Time is money," Scott says of his business, and there's nothing more frustrating than when he has to leave the job to get to a supply house for a required part or equipment item not on his truck. "I keep a well stocked truck but every now and then something comes up and I don’t have the part. If it's 11 o’clock in the evening, that's a problem....MORE

Click here or on the photo for a PDF of the entire article.